Resolve every ticket, delight every customer
AllAI Support isn't just another bot bouncing customers to articles, it is an autonomous AI agent that actually resolves issues. From instant chat and email support to closing routine tickets end-to-end, it frees up your team while providing smart drafting and context for complex cases. Plus, every answer is grounded in your own approved knowledge, so you’re always on-brand.
AllAI Support resolves customer issues end to end across chat, email, and help desk, answering instantly from your knowledge base, assisting agents on complex cases, and keeping every answer on-brand.
See AllAI Support at work
Every support channel, in one place
Turn on one capability or run them all as one connected platform, with a single brain across every channel.
AI Customer Support & Service
Resolve customer issues end to end, across chat, email, and your help center.
ExploreAI Chatbot & Live Chat
A chatbot that actually resolves, and hands you to a person the moment it cannot.
ExploreAI Help Desk & Ticketing
Every ticket triaged, drafted, and routed, so your queue stays short and SLAs stay green.
ExploreEverything AllAI Support handles for you
Instant Resolution
Answers and closes routine tickets across chat and email without an agent.
Agent Assist
Drafts replies and surfaces context so agents can close complex cases quickly.
Knowledge Grounding
Every reply is grounded in your approved content and traceable to its source.
Confident Escalation
Sentiment and confidence thresholds decide when to resolve and when to bring in a human, with full history attached.
One connected workflow
Greet
Meet customers instantly on chat, email, or your help center.
Understand
Read intent and pull the right context from your knowledge base.
Resolve
Close routine issues end to end, no agent needed.
Assist
Draft replies and surface context for agents on the complex cases.
Route
Escalate the rest to the right person with full history.
70% of tickets resolved before an agent blinks
A high-volume retailer now resolves most routine tickets automatically with AllAI Support, freeing agents to focus on the complex cases that need a person.
See AllAI Support in action
Frequently asked questions
How is this different from a basic chatbot or from Intercom Fin or Zendesk AI?
Most tools deflect. They bounce customers to an article or a human. AllAI Support runs the full resolution loop: understand → ground → resolve → confirm. It works across chat, email, and tickets, and only escalates when confidence or sentiment says it should.
How much can it resolve on its own?
Most teams fully resolve 60 to 70% of routine tickets without an agent, with the rest handled faster thanks to AI assist.
Does it keep answers accurate?
Yes. Every answer is grounded in your approved content with guardrails, and a human can review or take over anytime.
Which channels and tools does it work with?
Chat, email, and your help center, with integrations for Zendesk, Intercom, Salesforce, Slack, Gmail, and Shopify. One consistent brain across all of them.
What about phone support?
Voice calls hand off cleanly to AllAI Voice, so text and voice stay one continuous experience.
Is our data secure?
Yes. Data is encrypted in transit and at rest, scoped per workspace, and SOC 2 and GDPR compliant.
Ready to resolve more without hiring more?
See how AI resolves your routine tickets and backs up your agents on the rest.